Effective Date: 11/12/2024
Welcome to https://www.ravenol-usa.com (the "Site"). These Terms of Use ("Terms") govern your use of our Site and services provided by Ravenol USA LLC ("we," "us," "our"), including the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Acceptance of Terms
By using our Site, you agree to comply with and be bound by these Terms, as well as our Privacy Policy, which is incorporated into these Terms by reference. We may update these Terms from time to time, and your continued use of the Site constitutes your acceptance of any modifications.
2. Eligibility
You must be at least 18 years of age to use our Site or make a purchase. By using our Site, you represent that you are at least 18 years old and have the legal authority to enter into these Terms.
3. Account Registration
To access certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.
4. Purchases and Payment
When purchasing products on our Site, you agree to provide current, complete, and accurate purchase and account information. All payments are processed through third-party payment processors, and you agree to abide by the terms of those payment processors.
- a) Pricing and Availability: All prices on our Site are listed in U.S. dollars and are subject to change without notice. Availability of products may vary, and we reserve the right to limit the quantities of any products we offer.
- b) Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability. If your order is canceled after payment, we will issue a refund for the amount charged.
- c) Shipping: We strive to fulfill orders promptly. Please refer to our Shipping Policy for details on shipping times and costs. Any delivery times provided are estimates only, and we are not responsible for delays outside our control.
5. Returns and Refunds
Please refer to our Return and Refund Policy for information regarding returns and refunds. We reserve the right to modify our return policy at any time.
6. Intellectual Property Rights
All content on our Site, including text, graphics, logos, images, and software, is the property of Ravenol USA LLC or our licensors and is protected by intellectual property laws. You may not use any content from our Site without our express written permission, except for personal, non-commercial use.
7. User Conduct
You agree not to use the Site to:
- Post, upload, or distribute any unlawful, defamatory, or offensive content.
- Engage in activities that may interfere with the Site’s operation or security.
- Impersonate any person or entity or misrepresent your affiliation with a person or entity.
- Violate any applicable laws, rules, or regulations.
We reserve the right to terminate or restrict your access to the Site if you violate these Terms.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Ravenol USA LLC. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You agree that we shall not be liable for any loss or damage related to your use of any third-party services.
9. Disclaimer of Warranties
Our Site, services, and products are provided "as is" and "as available" without any representations or warranties, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, Ravenol USA LLC shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, arising out of or related to your use of or inability to use the Site, products, or services, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless Ravenol USA LLC, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your violation of these Terms or your use of the Site.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of South Carolina, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in South Carolina for any dispute arising out of these Terms or your use of the Site.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by updating the Effective Date or by email notification. Your continued use of the Site after the effective date of any changes constitutes your acceptance of those changes.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Ravenol USA LLC
Registered Address: 951 Simuel Rd, Spartanburg, SC 29301, USA
Phone: +1 864-921-0206
Email: sales@ravenol-usa.com